Refund policy

We accept returns within 30 days of delivery.

To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.

Non-Returnable Items
Certain items may be non-returnable, such as clearance items or items marked final sale.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment within a reasonable timeframe.

Shipping Costs
Original shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately so we can make it right.

Contact Us
To initiate a return, please contact support@pawhavensupply.shop.